Our Commitment to Privacy
We are glad that you have chosen to shop at Next Stage Audio. We have always been committed to protecting your privacy online. This page explains how we collect, use, and protect the information that you provide to us through Next Stage Audio websites, our mobile sites, applications, and our use of social media platforms (collectively, the “Sites”), services, applications, offices, and any other personal information obtained when you call, email, or otherwise communicate with Next Stage Audio. By accessing the Sites on any device, making a purchase, or otherwise interacting with Next Stage Audio, you agree to the terms of this Privacy Policy.
We may update this Privacy Policy at any time and will post the current version on our Sites. We encourage you to review it periodically to stay informed about how we use the information we collect.
What Information Do We Collect?
Information You Provide
We collect and store any information you submit via the Sites or other communication methods. This includes name, address, phone number, email, payment information, and other details when you place an order, enter promotions, or contact us.
Telephone Calls with Next Stage Audio
Some calls may be recorded or monitored for training and quality assurance purposes.
Website Usage Information
We collect technical information such as IP addresses, device identifiers, browser types, pages viewed, and visit timestamps to analyze how visitors interact with our Sites.
Google Analytics
We may use Google Analytics to better understand Site usage. Learn more.
Cookies
We use cookies to personalize your shopping experience, manage account sessions, track Site usage, and support interest-based advertising. You can manage cookie settings in your browser, though disabling cookies may affect certain features.
Email & Contact Forms
Information submitted via forms or email may be stored, including email activity like opens and clicks.
Suspected Crime Information
We may collect personal information to prevent fraud and abuse and protect customers and our business.
How We Use Your Information
We use the information we collect to:
Fulfill orders and customer service requests
Manage accounts and transactions
Personalize user experience
Administer promotions
Analyze and improve website functionality
Provide interest-based advertising (see below)
Communicate updates and promotions (with opt-out options)
We may combine data from cookies, analytics, and other sources. We do not share your information with third parties except for legal, fulfillment, or business operations purposes (e.g., shipping providers or payment processors).
Interest-Based Advertising
We may work with advertising partners to display targeted ads based on your interactions with our Sites and others. Learn more about your options:
How We Protect Your Information
We use appropriate administrative, technical, and physical safeguards to secure your data. However, no system is completely secure. Please report any suspected breach to privacy@nextstageaudio.com.
Accessing or Correcting Your Information
To access or correct your information or update preferences, contact your Sales Engineer at +1 (530) 418-8520. You can unsubscribe from promotional communications at any time.
Children
Our Sites are not intended for children under 13. If you believe we have collected information from a child, please contact us immediately so we can delete it.
External Links
Next Stage Audio is not responsible for the privacy practices of external websites linked from our Sites. We encourage you to review their privacy policies directly.
Do Not Track (DNT)
Currently, we do not respond to DNT browser settings, as industry standards for DNT are not yet established.
Accessibility
If you need this Privacy Policy in an alternative format, please contact us via email.
International Visitors – Cross-Border Transfers
We ship and operate worldwide, and your information may be processed in countries outside your own, including the United States. Data laws may differ by country, but we protect your information according to this policy.
Right to Lodge Complaints
If you believe your data rights have not been respected, you may contact us or file a complaint with the appropriate authority in your jurisdiction.
Your Consent
By using our Site, you consent to our privacy practices as outlined here. Updates to this policy will be posted here, and continued use indicates acceptance of those updates.